Frequently Asked Questions

If you have any questions to which you didn’t find the answer for, ask our helpful community on Discord or send us a support ticket. We’re here to help!


What is Unboxn?

Unboxn is a luxury mystery box unboxing platform where you can unwrap mind-blowing items at an incredibly affordable price. Our platform showcases a variety of online mystery boxes, each with a unique chance of holding premium merchandise from renowned brands like Supreme and Nike.


How can I add credit to my account?

With Unboxn crypto payment gateways, you can easily top up your credits using almost any crypto method available. Utilizing Binance Pay, we securely process cryptocurrency transactions. Simply navigate to the top-up section and initiate your inaugural payment.


Can I choose my own sneaker- and clothing size?

We don't physically ship the items you unbox. Instead, we provide the option to cash out the value of the items directly to your preferred wallet. Once you've unboxed your desired items, you can choose to receive the equivalent amount in cash.


Where can I find my unboxed Items?

To view the products you've unboxed on Unboxn, simply log in to your account and navigate to your inventory or unboxing history section. There, you'll find a comprehensive list of all the items you've unboxed, complete with detailed descriptions and images.


How do I ship items to my home?

Since Unboxn doesn't physically ship items to your home, there's no need to worry about the shipping process. Instead, after unboxing your desired items, you have the option to cash out their equivalent value to your crypto wallet. This way you can save the shipping time and buy it yourself.


Do you have a referral program?

Absolutely! At Unboxn, we value our community and love it when our users spread the word. That's why we offer enticing rewards for referring your friends to the platform. When you invite your friends to join Unboxn using your unique referral link or code, you both reap the benefits.


How do I know Unboxn is fair?

At Unboxn, we prioritize fairness and transparency. Our platform operates with provable fairness, ensuring that every user has an equal chance of winning. We achieve this through randomized selection and secure algorithms that determine the contents of each mystery box.


Do I need to pay for the item I unbox?

No, you don't need to pay for the item you unbox on Unboxn. Our platform operates on a credit-based system, where you purchase credits to open mystery boxes. You only pay for the credits used to open the mystery box, not for the individual items you receive.


How do I open a Mystery Box?

Begin by exploring our diverse selection of Mystery Boxes. Once you've found the box that piques your interest, purchase the necessary credits using our convenient payment methods. Next, select the mystery box you want to open and eagerly await the reveal of your prize.

Still got Questions?

Contact Support